The opportunity to join First National Bank’s (FNB) dynamic team has arrived! As a seasoned Teller, you’ll play a vital role in providing exceptional customer service, processing transactions efficiently, and driving business growth.
As a successful applicant, you’ll be expected to provide exemplary service by processing client transactions quickly, accurately, and efficiently. Your goal will be to achieve net profit growth for the business by minimising losses and managing average rand value of differences. You’ll also be tasked with managing service quality, ensuring efficiency, and developing your competencies to boost performance.
Moreover, you’ll be expected to connect with customers, fostering a sense of belonging and resolving any issues promptly. Your adherence to treating customers fairly (TCF) principles will ensure that customers feel valued, respected, and empowered to achieve their goals. Additionally, you’ll be required to adopt an ethical approach in your day-to-day interactions, maintaining the trust and confidence of customers.
Requirements for the position include the ability to work in a fast-paced environment, excellent communication and interpersonal skills, a capacity to work under pressure, and a knack for problem-solving. You’ll need to demonstrate adaptability, a positive attitude, and the ability to maintain confidentiality and handle sensitive information with care.
| Area | Responsibilities |
|---|---|
| Business Growth | • Achieve net profit growth for the business |
| Process Efficiency | • Manage average rand value of differences to minimize losses |
| Customer Service | • Provide excellent service by processing client transactions quickly, accurately, and efficiently |
| Service Quality | • Manage service quality through the Service Quality Balanced Scorecard |
To excel in this position, you’ll need to possess the following attributes:
- Bullet-proof communication and interpersonal skills
- The ability to work in a fast-paced environment while maintaining attention to detail
- Strong problem-solving skills with a logical approach
- Adaptability to changes in processes and procedures
- A positive attitude with an emphasis on customer satisfaction
- The ability to maintain confidentiality and handle sensitive information
We encourage applicants to review the Job Description carefully and tailor their CV to highlight their relevant skills and experience.
If you’re a motivated and customer-focused individual looking to make a difference, we invite you to apply for the Teller position at FNB. To submit your application, please click here by the closing date of August 14, 2024.
2024-08-01T16:30:00+00:00
First National Bank (FNB) is seeking a highly motivated and customer-focused individual to join their team as a Teller in Maun. If you have a passion for delivering exceptional service and processing client transactions efficiently, this opportunity is for you!
Teller Position Available
First National Bank (FNB)
Maun, South Africa
Ability to work in a fast-paced environment is essential for this role. As an FNB Teller, you will be responsible for providing exceptional customer service while processing client transactions efficiently and achieving business growth.
Additionally, you will be required to adhere to the bank’s Golden Rules and contribute to reducing costs while increasing revenue streams.
By joining our dynamic team, you will have the opportunity to develop your skills and competencies while providing exceptional service to our valued customers. A positive attitude, strong problem-solving skills, and ability to work under pressure are key attributes for success in this role.
Apply now to start your exciting journey with FNB. Follow the link to submit your application before the closing date of August 14, 2024.